Privacy Policy
Last updated: 12 June 2026
This Privacy Policy describes how Silent Orchestra AB ("Silent Orchestra", "we", "us" or "our") collects, uses, and shares information when you use our mobile games and applications (the "Apps") published on Google Play and the Apple App Store, or when you visit this website.
1. Who we are (data controller)
Silent Orchestra AB is a limited company registered in Sweden and is the data controller for the personal data described in this policy.
- Company: Silent Orchestra AB
- Registration number: 559540-0515
- Address: Lennart Torstenssonsgatan 8, 412 56 Göteborg, Sweden
- Email: pontus.wallentin.espe@gmail.com
2. Information we collect
Information collected automatically
When you use our Apps, we and our service providers may automatically collect:
- Device information — device model, operating system version, language, and screen size.
- App identifiers — app version and platform-assigned identifiers (such as an app instance ID or advertising identifier, where applicable).
- Usage data — gameplay progress, session length, in-game events, and feature usage.
- Diagnostics — crash logs and performance data used to find and fix bugs.
- Approximate location — a coarse, country-level location derived from your IP address, used for analytics and regional compliance. We do not collect precise (GPS) location.
Information you provide
- Support requests — if you contact us, we receive your email address and the contents of your message.
- Account information — if an App offers optional accounts or cloud save, we may store a display name and a platform sign-in identifier (e.g. Google Play Games or Apple Game Center ID).
Purchases
In-app purchases are processed entirely by Google Play or the Apple App Store. We never receive or store your payment card details. We may receive anonymized purchase receipts to deliver the content you bought and to prevent fraud.
3. How we use information
- To operate, maintain, and improve our Apps;
- To save your progress and restore your purchases;
- To diagnose crashes and fix bugs;
- To understand how our games are played, using aggregated analytics;
- To respond to your support requests;
- To comply with legal obligations.
4. Legal bases (GDPR)
Where the EU/UK General Data Protection Regulation applies, we rely on:
- Performance of a contract — to provide the App and its features to you;
- Legitimate interests — to keep our Apps secure, fix bugs, and improve them with aggregated analytics;
- Consent — where required, for example for personalized advertising (you can withdraw consent at any time in the App's settings);
- Legal obligation — where we must retain or disclose data by law.
5. Sharing and third-party services
We do not sell your personal data. We share data only with service providers that help us run our Apps, under contracts that restrict how they may use it. Depending on the App, these may include:
- Platform services — Google Play Services, Apple Game Center (sign-in, achievements, cloud save);
- Analytics and crash reporting — to measure stability and aggregate usage;
- Advertising partners — only in Apps that show ads, and only as disclosed in that App's store listing.
The specific third-party SDKs used by each App are disclosed in that App's Data Safety section on Google Play and Privacy Nutrition Label on the App Store.
6. Data retention
We keep personal data only as long as needed for the purposes above. Analytics and diagnostics data is retained in identifiable form for a maximum of 14 months, after which it is deleted or aggregated. Support correspondence is kept for up to 24 months. Account data is kept until you delete your account (see Section 9).
7. International transfers
Our service providers may process data outside the European Economic Area, including in the United States. Where they do, we rely on safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision (for example the EU–US Data Privacy Framework).
8. Children
Our Apps are not directed at children under 13 (or the equivalent minimum age in your country), and we do not knowingly collect personal data from children. If an App is rated for younger audiences, it will not include personalized advertising or social features for those users. If you believe a child has provided us personal data, please contact us at pontus.wallentin.espe@gmail.com and we will delete it.
9. Your rights and choices
Under the GDPR and similar laws, you have the right to:
- Access the personal data we hold about you;
- Correct inaccurate data;
- Delete your data ("right to be forgotten");
- Restrict or object to certain processing;
- Receive your data in a portable format;
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, email pontus.wallentin.espe@gmail.com or use our Account & Data Deletion page. We respond within 30 days.
You can also reset or delete your device advertising identifier in your device settings (Android: Settings → Privacy → Ads; iOS: Settings → Privacy & Security → Tracking).
If you are unsatisfied with how we handle your data, you may lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), www.imy.se, or your local supervisory authority.
10. Security
We use technical and organizational measures appropriate to the risk — including encryption in transit, access controls, and data minimization — to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data accordingly.
11. Changes to this policy
We may update this policy from time to time. We will post the new version on this page and update the "Last updated" date above. Material changes will be communicated in the affected Apps where feasible.
12. Contact
Questions about this policy or our data practices? Contact us at pontus.wallentin.espe@gmail.com or by post at Silent Orchestra AB, Lennart Torstenssonsgatan 8, 412 56 Göteborg, Sweden.